IN HER LIGHT
Refund & Cancellation
At MAAYA MAADHYAM, we aim to provide the best spiritual guidance and quality products to our clients. This Refund & Cancellation Policy explains the conditions under which refunds, returns, and cancellations are applicable.
1. Service Refund Policy
Once a session (Tarot Reading, Angel Reading, Psychic Reading, Horoscope, Matchmaking, Numerology, Vastu Check, Healing, or Spell Casting) is completed, no refund will be issued.
If you are unable to attend your booked session, please inform us at least 24 hours in advance to reschedule.
Failure to notify us within 24 hours will result in the booking being marked as completed and non-refundable.
2. Product Refund & Return Policy
Refunds or replacements are provided only if the product delivered is defective, damaged, or incorrect.
Requests must be raised within 7 days of delivery by contacting us at our official email or phone number.
To process a return/refund, you may be required to provide proof (such as photos of the damaged product).
Products must be unused, in original condition, and returned with original packaging.
Shipping charges (if any) are non-refundable.
3. Cancellation Policy
Service Cancellations:
Cancellations must be made at least 24 hours before the scheduled session.
If cancelled within the allowed time, you may reschedule your appointment.
Last-minute cancellations are non-refundable.
Product Cancellations:
Orders can be cancelled before they are shipped.
Once shipped, cancellations are not possible. You may request a return/refund after delivery (as per the return policy).
4. Refund Process
Approved refunds will be processed to your original payment method within 7-10 business days.
Delay in refund completion may occur due to bank/payment gateway policies, which are beyond our control.
5. Contact for Refunds & Cancellations
For any refund or cancellation request, please contact us:
MAAYA MAADHYAM
Dasnac The Jewel, Sector 75, Noida
📞 +91-7982337313
📧 maaya.maadhyam@gmail.com